Getting new employees their tech devices by day 2

Lead a special team for a special project, as requested by the VP of Associate Digital Experience to streamline and enhance the onboarding experience for Walmart corporate associates.

Tasked with:

1. Defining the problem regarding onboarding

2. Understanding who are the stakeholders - what role do they play within the onboarding process, and use influence to prompt change (n=65)

3. Establishing personas

4. Surveying associates (n=304)

5. Presenting to executive leadership

Sample:

n=65 (stakeholder interviews), n=304 (survey)

Skills:

Interviews, survey

Tools:

Zoom, UserZoom